Terms of Service

Thank you for visiting. You may access or use this website or related services in accordance with the following Terms of Service and any other regulations mentioned on this website. By using the services, such as ordering products on this website, you agree to all Terms of Service. This Agreement does not recognize any relationship between you and us (partnership, cooperation, employment or other form). This Agreement does not make you our representative. We reserve the right to change this website, related policies and agreements, privacy statement and these Terms of Service at any time. You should visit this website regularly to check the above policies and agreements, privacy statement and updates or changes to these Terms of Service.


Intellectual Property


All our software and content (defined as, or including, any text, audio or music, video, graphics, photos and images) are our intellectual property works and are protected by intellectual property, copyright laws and international conventions. This website is for personal and non-commercial use only. The use of content for any non-personal and/or non-commercial purpose is only expressly authorized by us and/or its third-party licensors. You may not publish, copy, sell or license any content on this website without our consent or authorization. Any unauthorized actions may result in civil consequences or criminal penalties.


We reserve the right to withdraw or modify any service without notice. We are not responsible if for any reason this website is unavailable at any time or for any period.


Product Descriptions


We endeavour to ensure that the content and product descriptions on this website are accurate and complete. However, we do not guarantee that the content and product descriptions are accurate, complete, current and correct. If you feel that a product offered by us is not as described, please refer to our Return and Refund Procedure.


Prices


The prices stated on this website are in New Taiwan Dollars. Unless there is an obvious error, by accepting your order you agree to pay the price shown on this website. We endeavour to ensure that all prices shown on this website are accurate, but we cannot guarantee that all prices are correct and reserve the right to correct any errors. If we discover that the price of any product you have ordered is incorrect, we will notify you as soon as possible and you will have the choice of reconfirming or cancelling your order. If we are unable to contact you, we will treat the order as a cancelled order.


Acceptance of Order


When you enter your personal details, payment details and submit your order, we will send you an email to confirm receipt of the order. This email only confirms receipt of the order and does not constitute acceptance of the order. When we send you an email confirming that the goods have been shipped, your order has been accepted and your contract with us is complete. Only the goods listed in the confirmation email sent when the goods are shipped are included in the contract.


We reserve the right not to accept an order for any reason at our sole discretion. Reasons include but are not limited to one of the following:


a) The item you ordered is out of stock or has been withdrawn because it does not meet our quality standards or because one or all of the ordered items are subject to delivery restrictions.


b) We discovered an error in the price or product description


c) We were unable to obtain payment authorization


d) You do not meet the purchase qualifications set out in the Terms of Service


If there is any problem with your order, our customer service team will contact you as soon as possible.


Delivery and Collection


When you place an order on the website, you will receive an estimated delivery time. Our team will do their best to complete the delivery within the estimated time, but we cannot guarantee that the goods will be delivered to you within the estimated time.


We insure each order during the shipping process until the goods are delivered or collected. When picking up the item, you will be asked to sign a confirmation of receipt. Once you sign, you will be responsible for the item. If the person picking up the item is not the original purchaser, or if the item is a gift, you accept the signature of the above person as proof of delivery and that we have completed your order and accept the transfer of responsibility. We reserve the right to update our delivery policy at our discretion without prior notice.


Returns


We want to provide you with the best online shopping experience, so we have a free, no questions asked return policy. If for any reason you are not 100% satisfied with the item, you can return the item for a full refund.


a) Customers can return items within 7 days of ordering.


b) Returned items must be in their original condition: unworn/used, in their original branded box and bag, with all price tags intact.


If you wish to return an item, please complete the return form you received upon delivery and return it to our address along with the item in its original packaging. If you do not have your purchase form, please call our Customer Service team and we will email it to you.


Please note that shipping costs are not refundable for returns.


Your Rights


These Terms of Service are not intended to affect your rights under Taiwanese law.


Liability


The opinions expressed by the designers, companies or third parties whose products are sold on this website and their affiliates to any media are purely their personal opinions. We are not responsible for any such views, and such views do not necessarily reflect the views of the Company.


We do not warrant that the use of this website and services will be error-free or that this website or the server that supports it is free of viruses or other harmful components. We recommend that all users of this website ensure that they have the latest software installed, including anti-virus software.


Certain events may occur beyond the reasonable control of the Company, such as inclement weather. In such circumstances, we will do our best to maintain the service, but we will not be responsible for any failure to meet these Terms of Service.